Heads Up: Necklace Recall for Orders #1725-1824

Hey friends,

I wanted to give a quick update about an issue that could affect orders #1725-1824. I recently tried a new manufacturer for my toggle clasps, and unfortunately, the bar on some of them is too short, meaning they might not stay closed properly. I thought I had fixed the problem, but it turns out two different styles were affected.

To make things right, I’m running a recall program for these necklaces. If yours is affected, you can fill out a quick survey to choose how you’d like to proceed. Your options are:

• A free repair (I’ll fix it and send it back!)
  
• Replacement parts if you’d rather swap the clasp yourself
  
• Coupon for a future purchase
  

I’m so sorry for the trouble, and I really appreciate your support as I work to fix this! If you have any questions, feel free to reach out. Thanks for being here—I couldn’t do this without you!

💛 Kenzie from Eyes Up Here Studio